Our Fees & Rebates
Clients with a valid Mental Health Treatment Plan from their Doctor may be eligible for a Medicare rebate. Rebates may also be available through private health insurance, depending on your level of cover. We also accept private referrals, and referrals through Department of Veteran Affairs (DVA), National Disability Scheme (NDIS), and WorkCover where applicable. Please contact the practice if you would like further information about fees, rebates, or referral pathways.
Referrals & Rebates
Accepting private referrals, and referrals through Medicare, DVA, NDIS, WorkCover and Private Health
Medicare
To access Medicare rebates for psychology appointments, you will need a referral from your General Practitioner (GP), Pediatrician or Psychiatrist under a Mental Health Treatment Plan (MHTP), also commonly referred to as a Mental Health Care Plan.
The current Medicare rebate for a standard 50-minute psychology session is $101.55.
A MHTP is completed with your GP prior to your first psychology appointment and provides access to up to 10 individual sessions per calendar year. Typically, your GP will initially refer you for 6 sessions. After your 6th session, your psychologist will provide a brief report to your GP outlining your progress and recommendations for ongoing treatment. You can then return to your GP for a review, and if appropriate, your GP may provide a further referral for 4 additional sessions, allowing access to a total of 10 Medicare-rebated sessions per calendar year. Sessions may be delivered in person or via telehealth.
Please note in order to claim your Medicare rebate, Coastal Psychology Centre will require a copy of your MHTP and referral at or prior to your first appointment. If for any reason you are unable to provide a copy of your referral and MHTP you will be unable to claim a Medicare rebate.
Self-Refer
Clients are welcome to self-refer. If you choose to self-refer, you can simply book an appointment online or contact the practice directly.
If you intend to use private health extras to subsidise your appointments, a referral is not required.
Please note that appointments attended without a MHTP are not eligible for a Medicare rebate.
Department of Veteran Affairs
Coastal Psychology Centre welcomes referrals for eligible Department of Veterans’ Affairs (DVA) clients. Psychological services are provided with no out-of-pocket cost for eligible DVA clients with a valid referral, with fees billed directly to DVA.
National Disability Scheme
We provide psychological services to self-managed and plan-managed National Disability Scheme (NDIS) participants. Services are tailored to the participant’s individual needs and NDIS goals.
For plan-managed participants, invoices can be sent directly to the nominated plan manager. Self-managed participants may pay for services directly and seek reimbursement through their NDIS plan.
Please contact us if you would like to discuss whether our services are suitable for your NDIS funding and support needs.
WorkCover Queensland
Coastal Psychology Centre welcomes referrals for clients receiving psychological treatment through WorkCover Queensland. Where psychological services have been approved as part of an accepted WorkCover claim, fees are billed directly to WorkCover, with no out-of-pocket cost to the client.
A valid WorkCover claim and approval for psychological treatment are required prior to commencing WorkCover-funded services.
Private Health
Depending on your extras cover you may be entitled to a rebate via your private health insurance. Rebates can assist in covering a portion of the consultation fee. If you are planning to access rebates via your private health insurer please call your private health insurer to confirm your cover prior to your first appointment.
Please note: You are unable to claim both Medicare and Private Health insurance for the same session.
Cancellation Policy
Due to high demand for appointments, we require at least 48 hours’ notice if you need to cancel or reschedule your appointment.
Appointments cancelled on the day of the session, or where a client does not attend, will incur the full session fee. Late cancellations limit the opportunity for other clients waiting for appointments and prevent the allocated time from being offered to someone else.
For Monday appointments, any cancellations or rescheduling requests must be received by the Friday prior, as weekends are considered outside of business hours.
Appointment reminders are sent via email and SMS two business days prior to your scheduled session.
If you are unwell and unable to attend in person, telehealth sessions are available as an alternative.
Please note that Medicare and private health insurance rebates cannot be claimed for missed or cancelled appointments.